Terms of service

Last updated: October 16, 2026 1. Overview This website, rixokin.com, is operated by Paw of Joy Inc. ("RIXOKIN," "we," "us"). By visiting the site or purchasing from us, you agree to these Terms. If you don't agree, please don't use the site. 2. Eligibility You must be at least 18 years old, or the age of majority in your state, to place an order. 3. Products and information Our products are supplements for dogs intended for intermittent or supplemental feeding only. They are not intended to diagnose, treat, cure or prevent any disease. Information on this site is general and isn't a substitute for advice from your veterinarian. Always follow label directions and warnings. We work to display products and ingredients accurately but can't guarantee every display is error-free. 4. Pricing and payment All prices are in U.S. dollars (USD). Prices and availability may change without notice. If a product is listed at an incorrect price, we may cancel the order and refund your payment in full. Applicable sales tax is calculated at checkout. We accept payments through Shopify Payments (major credit and debit cards). 5. Orders We may refuse or cancel any order, including orders that appear fraudulent or exceed reasonable quantity limits. If we cancel an order after you've been charged, we'll refund the full amount. 6. Shipping, returns and cancellations Shipping, returns and cancellations are governed by our Shipping Policy and Refund Policy, which are part of these Terms. 7. Promotions Promotions, discount codes and giveaways are subject to their own official rules, posted with each offer. 8. Text messages If you opt in to RIXOKIN text messages, you agree to receive recurring automated marketing and order-related texts at the number you provide. Consent isn't a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help at any time. Carriers aren't liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information. 9. Accounts If you create an account, you're responsible for keeping your login details secure and for activity under your account. 10. Intellectual property All site content, including the RIXOKIN® name, logos, text, images and design, belongs to Paw of Joy Inc. or its licensors and may not be used without our written permission. 11. User content If you submit reviews, photos or other content, you grant us a non-exclusive, royalty-free license to use, display and reproduce it in connection with our business. You confirm that your content is truthful and that you have the right to share it. 12. Prohibited use You agree not to misuse the site, including attempting unauthorized access, interfering with its operation, or using it for unlawful purposes. 13. Third-party links and services The site may link to third-party sites or services, including the RIXOKIN app. We're not responsible for their content or practices. 14. Disclaimer of warranties Except as expressly stated, the site and products are provided "as is" and "as available," to the fullest extent permitted by law. 15. Limitation of liability To the fullest extent permitted by law, Paw of Joy Inc. is not liable for indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product involved. 16. Indemnification You agree to indemnify Paw of Joy Inc. against claims arising from your violation of these Terms. 17. Governing law and disputes These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the site will be resolved exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction. 18. Privacy Your use of the site is also governed by our Privacy Policy. 19. Changes We may update these Terms at any time. Changes take effect when posted, and the "Last updated" date will reflect them. 20. Contact Paw of Joy Inc., 8080 Westpark Drive STE 90317, Houston, TX 77063, USA. info@rixokin.com.